Frequently Asked Questions

Shipping & Orders

How long does shipping take?

Most in-stock orders ship within 1-2 business days from our Oceanside facility. Made-to-order items (CC Forged wheels, custom exhaust builds) will have lead times noted on the product page. You will receive tracking once your order ships.

Do you ship internationally?

Yes. International shipping is available at checkout. Duties and import fees are the responsibility of the buyer. Contact us before ordering if you have questions about your country.

Can I cancel or change my order?

Contact us immediately at support@cencalmotorsport.com. If your order has not yet shipped, we will do our best to accommodate changes. Once shipped, orders cannot be cancelled.

What is your return policy?

We accept returns on eligible items within 30 days of delivery. Items must be unused and in original packaging. Made-to-order products (wheels, custom exhausts) are non-returnable. Contact us to initiate a return.

Fitment & Products

How do I know if a part fits my car?

Every product page lists compatible chassis. If you are unsure, text us at 831-586-0006 or email support@cencalmotorsport.com with your year, make, and model before ordering. Our fitment guarantee applies to professional installations only.

What is your fitment guarantee?

Every part we sell is verified to fit the listed chassis. If a part does not fit as described when professionally installed, contact us and we will make it right. DIY installs are at your own risk and are not covered.

What is the difference between wet and dry carbon fiber?

Wet carbon is made by hand-laying carbon fiber in a mold with resin, typically at atmospheric pressure. Dry carbon (prepreg) is cured in an autoclave under heat and pressure, resulting in a lighter, stiffer part with a more consistent weave. Dry carbon is more expensive. Most of our carbon aero is wet carbon unless specified.

Are your exhausts valved?

Most of our exhaust systems are available in Valved or Race (non-valved) configurations. Valved systems allow you to switch between a quieter street mode and full open mode via a controller or app. Race config is fully open at all times.

Installs

How do I book an install?

Text us at 831-586-0006 (text only). Include your name, year, make, model, and what you need done. We will confirm availability and quote you. Installs are by appointment only at our Oceanside, CA facility.

How long do installs take?

Most installs are completed same day or next day. Exhaust installs typically take 2-4 hours. Full aero kits may take longer depending on scope. We will give you a time estimate when you book.

Can I bring in parts I bought elsewhere?

We primarily install parts purchased through CenCal Motorsport. Contact us if you have third-party parts you need installed and we will evaluate on a case-by-case basis.

Warranty & Package Protection

What does Package Protection cover?

CenCal Package Protection covers your order if it is lost in transit, stolen after delivery, or arrives damaged. If any of these happen, contact us at support@cencalmotorsport.com with your order number and photos (if applicable). We will reship or issue a full refund. Claims must be submitted within 7 days of the delivery date.

What is your warranty policy?

We offer a 90-day warranty on parts from the date of purchase, with professional installation required. See our full Warranty Policy for details on what is covered, how to file a claim, and what is not covered.

What if my part arrives defective?

Contact us immediately at support@cencalmotorsport.com. We will troubleshoot with you first, and if the defect is confirmed, we will file a warranty claim or send a replacement. Do not install a part you suspect is defective before contacting us.

Contact & Support

How do I get in touch?

Email: support@cencalmotorsport.com (24-48 hour response)
Text: 831-586-0006 (install bookings and quick questions)

Where are you located?

Oceanside, California. Our install shop is by appointment only. We ship nationwide.