We strongly recommend using a professional or experienced installer for our products. While many items can be installed at home, we cannot be held liable for incorrect installations or damages during the process. Professional expertise ensures a safe, successful installation while maintaining the quality and integrity of your purchase, helping you achieve the best results.

Our customer support team is available through several channels for your convenience. The fastest way to reach us is via the contact form on our website's "Contact Us" page. For real-time assistance, you can use our live chat feature, though response times may vary based on demand.

You can also email us at support@cencalmotorsport.com or connect with us on Instagram at @cencalmotorsport. We're dedicated to responding as quickly as possible to all inquiries.

To have your car photos with Cen-Cal Motorsport products featured, email us at cencalmotorsport@gmail.com with your pictures and details about the parts you purchased. We’re excited to showcase your vehicle and share your experience with our products!

CenCal Motorsport is located in Oceanside, California, specializing in aftermarket BMW parts. We offer convenient installation services and local pickup, along with shipping for our customers worldwide.

Our carbon fiber parts, crafted exclusively for BMW vehicles, are designed for excellent quality, precise fit, and enhanced performance. By focusing solely on BMW models, we ensure our components meet the highest standards to elevate your driving experience. Your satisfaction and trust are our priorities, and we’re committed to delivering the best for your BMW.

The majority of our products are proudly manufactured in the USA, Germany, China, and Taiwan. We have spent years carefully selecting the finest manufacturing partners to ensure unmatched precision and attention to detail in every item. Our commitment to quality and craftsmanship is central to our mission of delivering exceptional products to our valued customers.

Absolutely! We specialize in designing custom, one-of-a-kind items to suit your unique needs and preferences. From forged carbon to honeycomb patterns, our capabilities include crafting distinctive designs on select products. If you have a specific idea or request, reach out to us—we’re excited to collaborate and bring your vision to life with a truly personalized carbon fiber creation!

Use this text to answer questions in as much detail as possible for your customers.

The typical processing time for orders is 2-4 business days before items are shipped.

Please note that made-to-order items may require additional production time, which could extend the shipping timeline. While we strive to provide accurate delivery estimates, occasional delays may occur.

You will receive a shipping confirmation email with tracking details once your order has been dispatched. For any specific questions about your order’s shipping time, feel free to contact our customer support team for assistance.

Yes, we ship orders outside of the USA! For a customized shipping quote, simply contact us with the specific parts you need and your shipping address. You can reach out via our "Contact Us" page or your preferred communication method on our website.

Our team will respond promptly with a quote tailored to your location and requirements, ensuring a smooth and efficient international ordering process.

The majority of our orders ship from our main facility in California, USA, or from partnering warehouses across the United States. In some cases, items may be shipped directly from our manufacturing facilities in Germany or Taiwan.

We prioritize efficient processing to ensure timely delivery, regardless of the shipping origin. For specific questions about where your order will ship from, feel free to contact our customer support team for assistance.

We offer Route Package Protection to ensure your peace of mind during transit. This service covers lost, stolen, or damaged packages and provides a replacement product or refund if an issue occurs.

Here’s how it works:

• Purchase at Checkout: Route protection is automatically added to your order.
• Easy Claims: Track your package and file claims using the Route app or online.

If you choose to decline Route, your package will not be covered for loss, damage, or theft.

For assistance with a damaged, lost, or stolen package, please contact support@route.com. Enjoy worry-free shipping with Route Package Protection!

Our return and replacement policy is as follows:

• If a product arrives damaged or defective and you got route protection (didnt decline at checkout) route will promptly replace the item at no additional cost to you.
• If you receive a product and decide you no longer want it, we offer a 10-day window from the day you receive the item to initiate a return. Please note that a 20% restocking fee is applied to all returns. This fee covers the time spent packing the items, payment processing fees, and time spent restocking.
• Customers are responsible for covering the shipping cost of returning the item to us.

To process a return, please reach out to us via our contact form or email, providing your order number. Our team will guide you through the return process and assist you accordingly to ensure a smooth and efficient experience. Your satisfaction is important to us, and we strive to address any return requests with the utmost care and professionalism.