Contact Us
Before reaching out, check out our frequently asked questions and see if they can help. If not, please scroll down and fill out our contact us form or email our support at support@cencalmotorsport.com with a short email about your order, what type of update you need, and your order number.
Please allow 24-48 hours for a response so we can check on your order and get you an accurate update.
When will my order ship?
If the product you ordered is in stock, please allow us 24-48 hours to process your order and then an additional 1-2 business days for your order to be packaged and shipped out.
If the product you ordered is made to order, please refer to the product's description for approximate lead times. For custom orders or any more questions please email our support email.
Support@cencalmotorsport.com
How long does shipping take?
For domestic orders please allow approximately 1-2 weeks for shipping.
For international orders please allow approximately 3-4 weeks for shipping.
All shipping times are approximate and rely heavily on the shipping carrier that your order is with.
For any issues with shipping please email support@cencalmotorsport.com
How can I track my order?
To track your order please refer to the Shop app and search for your order in the my orders tab. If your order has not updated in the Shop app please allow another 24 - 48 hours for it to update in our system once processed.
If you have still not received a tracking email and your Shop App has not updated, please send us an email at support@cencalmotorsport.com so we can locate your order and give you an approximate ETA.
My order was damaged how do I get a replacement?
If your package is lost, stolen, or arrives damaged and you selected Route Package Protection you may be eligible for either a full refund or a replacement for your part/order.
If you have Route Package Protection please fill out their claim form which can be found here or by going to claims.route.com
still have a question?
Fill out our contact form below for an update on your order!
oceanside, Ca
This is our primary location for installations. We're available whenever you need us! Weekends and Weekdays. If you need any advice on parts, questions about installs, or even just asking when we're available, send us an email using our contact form above!
HOW TO
schedule an install
Please fill out the form below with your name, email, and a short message about the information for your car (year, make, model) and the parts that you want installs. For more information about the shop or local pickups, scroll down!
We look forward to hearing from you.
INQUIRE BELOW FOR
local pickups
We offer local pickups for all of our parts. Select parts we have in stock and others we have at partner locations throughout Southern California. All of our customers are welcome to fill this form out for requests on parts for local pickups.